PSY 0461 Quiz 1 | San Francisco State University

PSY 0461 Quiz 1 | San Francisco State University

Question 1

In job analysis terms, the capability to type at the rate of 60 words per minute with fewer than 4 errors per 100 words is a(n):

Select one:

 a. Knowledge

 b. Skill

 c. Task

 d. Ability

Question 2

A purposeful, systematic process for collecting information on the important, work-related aspects of a job. This is the definition of:

Select one:

 a. Desk auditing

 b. Competency modeling

 c. Task analysis

 d. Job analysis

Question 3

Adverse impact is established using the:

Select one:

 a. chi-square ratio assessment

 b. 75% guideline

 c. 4/5ths rule of thumb

 d. outcome standard deviation test

Question 4

___________________, did some of the earliest studies of advertising and established the very first psychological consulting firm.

Select one:

 a. Hugo Munsterberg

 b. Frederick Taylor

 c. Raymond Cattell

 d. Walter Dill Scott

Question 5

According to Federal Law, all of the following employees could sue an employer for age discrimination EXCEPT:

Select one:

 a. Mary, a 50-year-old lawyer

 b. Hector, a 65-year-old marketing executive

 c. Jim, a 38-year-old computer programmer

 d. Susan, a 40-year-old nurse

Question 6

In which landmark case did the Supreme Court rule that the employer’s burden of proof to show that a selection process is job-related diminishes as the risks to human life increase?

Select one:

 a. Watson v. Fort Worth Bank and Trust

 b. Connecticut v. Teal

 c. Albemarle Paper Co. v. Moody

 d. Spurlock v. United Airlines

Question 7

In which landmark case did the Supreme Court rule that tests used for selection into lower level positions must not measure requirements for higher level positions?

Select one:

 a. Connecticut v. Teal

 b. Albemarle Paper Co. v. Moody

 c. Watson v. Fort Worth Bank and Trust

 d. Spurlock v. United Airlines

Question 8

The FIRST step in job analysis involves:

Select one:

 a. conducting job observations

 b. reviewing existing job information

 c. developing a job analysis questionnaire

 d. writing task and KSAO statements with Subject Matter Experts

Question 9

Who is LEAST likely to be covered by the Americans with Disabilities Act?

Select one:

 a. Matt, who is paralyzed from the waist down

 b. Mark, who has severe burn scars on his face

 c. Kathy, who is near-sighted

 d. Jennifer, who is a recovered alcoholic

Question 10

During the job interview process, the hiring manger for a restaurant requires all female applicants to complete a “tray test” that involves lifting and carrying a heavy tray of food across the restaurant. No male applicants are required to take the tray test. In terms of employment law, this an example of:

Select one:

 a. discriminatory standards

 b. adverse impact

 c. gender bias

 d. disparate treatment

Question 11

A prison creates a new hiring standard that requires all guards to be at least 5 feet 10 inches tall. In the first year of using this standard, the prison hires 100 new guards, 73 males and 27 females. This is most likely a case involving:

Select one:

 a. gender bias

 b. disparate treatment

 c. discriminatory standards

 d. adverse impact

Question 12

Who pioneered the micromotion study that used motion picture photography to analyze the movements involved in work activities and to suggest more effective ways of working?

Select one:

 a. Frederick Taylor

 b. Hugo Munsterberg

 c. Walter Dill Scott

 d. Frank and Lillian Gilbreth

Question 13

A job analysis for Fire Lieutenant contains the following statement, “Reports diagnosis of victim to communications center so that it can inform ambulance crew of nature and urgency of situation.” This is an example of a(n):

Select one:

 a. Task

 b. Duty

 c. Ability

 d. Skill

Question 14

A woman returns from maternity leave and learns that her manager has changed her job title and lowered her salary. What would your legal advice be?

Select one:

 a. She should not file a lawsuit because she gave up her rights when she accepted maternity leave.

 b. She should file a lawsuit for gender discrimination under Title VII of the Civil Rights Act

 c. She should file a lawsuit for pregnancy discrimination under the Pregnancy Discrimination Act

 d. She should file a lawsuit for disability discrimination under the Americans with Disabilities Act

Question 15

The three primary professional guidelines that I/O psychologists must adhere to are (1) the Federal Uniform Guidelines on Employee Selection Procedures, (2) the Society for Industrial/Organizational Psychology Principles, and (3) the:

Select one:

 a. Standards for Educational and Psychological Testing

 b. Professional Standards for Personnel Technology

 c. International Psychology Society Design Protocols

 d. Principles for Human Resource Implementation

Question 16

Which of the following is most closely associated with scientific management?

Select one:

 a. time and motion study

 b. automation bias

 c. management by objectives

 d. equity theory

Question 17

Which statement best summarizes the Supreme Court precedent set by Connecticut v. Teal?

Select one:

 a. Validation strategies must comply with the Uniform Guidelines

 b. Rights are for individuals, not groups

 c. The applicant has the burden of proof for disparate impact

 d. Hiring quotas based on race are unlawful

Question 18

In the Supreme Court decision of Griggs vs. Duke Power (1971), the court ruled that:

Select one:

 a. if selection procedures have an adverse impact on the hiring of a protected group, the employer must show the procedures are job-related

 b. it is illegal to “fail or refuse to hire, or to discharge any individual… on the basis of race, color, religion, sex, or country of origin.”

 c. employers are required to take affirmative action to ensure women and minorities are hired.

 d. an employer must provide “reasonable accommodation” to an employee who is disabled.

Question 19

Changes in employee behavior that result from an employee being observed or receiving increased attention from managers is called the:

Select one:

 a. Premack principle

 b. Hawthorne effect

 c. Pygmalion effect

 d. Demand principle

Question 20

When Marco goes online to apply for a flight attendant job with a major airline, he must watch a video before completing the job application. The video shows both the positive and negative aspects of the flight attendant job. This is called a:

Select one:

 a. Applicant preference video

 b. Job context summary

 c. Job transparency disclosure

 d. Realistic job preview

Question 21

Hugo Munsterberg is considered to be one of the “Fathers” of industrial/organizational psychology because he:

Select one:

 a. developed the procedures used to determine pay rates for employees

 b. conducted the first advertising studies

 c. initiated the application of findings from laboratory experiments to practical matters

 d. pioneered the psychological testing movement in the United States

Question 22

World Wars I and II were important in the history of industrial/organizational psychology because during that time the first:

Select one:

 a. large-scaled group-administered intelligence tests were given

 b. I/O Ph.D. degrees were granted

 c. I/O consulting firm was established

 d. issue of the Journal of Applied Psychology was published

Question 23

Who wrote The Principles of Scientific Management in 1911?

Select one:

 a. Frederick Taylor

 b. Walter Dill Scott

 c. Hugo Munsterberg

 d. Frank and Lillian Gilbreth

Question 24

Title VII of the Civil Rights Act of 1964 prohibits discrimination in employment on the basis of all of the following characteristics EXCEPT:

Select one:

 a. age

 b. gender

 c. race

 d. religion

Question 25

In job analysis terms, a body of information needed to perform a task is referred to as a(n):

Select one:

 a. Skill

 b. Ability

 c. Knowledge

 d. Task

Question 26

Which statement best summarizes the Supreme Court precedent set by Watson v. Fort Worth Bank and Trust?

Select one:

 a. Adverse impact is allowable if the employment test is valid

 b. Application forms must collect only job-relevant information

 c. The employer bears the burden of proof in discrimination cases

 d. Employment interviews should be treated like objective tests

Question 27

Physical competencies like arm strength, finger dexterity, vision, and hearing are classified as:

Select one:

 a. knowledge

 b. other characteristics

 c. abilities

 d. skills

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