PSY 0461 Quiz 4 | San Francisco State University
The proposition that individuals within organizations should be more similar in shared personality than members of different organizations is known as the:
a. cultural alignment hypothesis
b. normative-affiliation model
c. homogeneity hypothesis
d. person-organization fit model
Research suggests that engaging in non-work creative activity during a weekend is an effective recovery experience that reduces stress. This activity is MOST effective for people who have jobs that require:
a. low levels of creativity
b. high levels of creativity
c. small amounts of multi-tasking
d. large amounts of multi-tasking
Which statement regarding the relationship between job satisfaction and job performance is TRUE?
a. There is no relationship between job satisfaction and job performance
b. The relationship is stronger for task performance than it is for organizational citizenship
c. The relationship is stronger for non-managerial positions than it is for managerial positions
d. The relationship is stronger for organizational citizenship than it is for task performance
David was hired as a chef's assistant but he is experiencing stress because he has to report to both the head chef and the line cook. David’s stress level can probably be explained by:
a. role conflict
b. a lack of person-organization fit
c. role ambiguity
d. role overload
A set of values and beliefs unique to a limited cross-section of the organization is known as a:
According to research, which combination of sources of stress at work is the MOST harmful?
a. Low demand and low control
b. Low demand and high control
c. High demand and high control
d. High demand and low control
A pleasurable, positive emotional state resulting from the appraisal of one’s job or job experiences is called:
a. job affect
b. job satisfaction
c. organizational commitment
d. organizational citizenship
An employee’s moral obligation to continue employment with an organization is most closely associated with which type of commitment?
When a stressful situation is controllable, people are more likely to use:
a. reason-focused coping
b. problem-focused coping
c. control-focused coping
d. emotion-focused coping
The psychological and physical reaction to certain events or situations is called:
A system of shared beliefs and values that develops within an organization and guides the behavior of its members is termed:
a. organizational culture
b. organizational climate
c. job attitudes
d. corporate vision
Which is MOST closely associated with organizational climate?
a. organizational rules and regulations
b. employee attitudes and perceptions
c. employee norms and expectations
d. organizational identity and values
All of the following are examples of organizational change tools EXCEPT:
a. Action Research
b. ADDIE Design Model
c. ADKAR Model
d. Process Reengineering
The Attraction-Selection-Attrition model was proposed as theoretical explanation of organizational:
In the Person-Organization Fit model, what type of fit is represented by a person who possesses characteristics similar to other individuals in the organizational environment?
According to the __________________ model of work-family conflict, there is not very much overlap between work and family issues.
According to Conservation of Resources (COR) theory, resources that do not have intrinsic value, but aid in the acquisition of other resources are called:
b. Personal Resources
In the theory of planned behavior, subjective norms are:
a. Beliefs regarding how easy or difficult it will be to perform a behavior
b. Degree of positive or negative feelings toward a person, place, or thing
c. Perceptions of the social pressures to perform or not perform behaviors
d. Dispositions regarding the amount of control one has over a particular situation
In the theory of planned behavior, which variable is directly linked to both intention to act and behavior?
c. Subjective norm
d. Perceived behavioral control
Which job characteristic represents the extent to which the job allows the employee to perform a range of different tasks?
a. Task identity
b. Task significance
d. Skill variety
Burnout can best be described as:
a. resistance, apprehension, and low frustration tolerance
b. exhaustion, depersonalization, and a low sense of accomplishment
c. anger, hostility, and an exaggerated sense of urgency
d. depression, anxiety, and a profound feeling of worthlessness
According to the Society for Human Resource Management (SHRM), which alternative work schedule is MOST commonly offered by companies?
a. Compressed work week
b. Balanced scheduling
c. Job sharing
Which job characteristic represents the extent to which an employee can point to some aspect of their work as being a result of their own efforts?
a. Task significance
b. Skill variety
c. Task identity
Jim’s organization gives him a new supervisor and a new job title. His responsibilities are not well defined, and he doesn’t know what the performance expectations are. This is a cause of stress known as role______________ .
Leticia is experiencing work stress due to the long hours and heavy workload at her job. In order to cope with the stress, Leticia rationalizes by telling herself, “At least I am getting a lot of valuable experience. Leticia is engaged in:
a. reason-focused coping
b. emotion-focused coping
c. problem-focused coping
d. control-focused coping
Stress that is converted to positive energy is called:
An employee’s assessment of the costs associated with leaving the organization is most closely associated with which type of commitment?
The relationship between stress and job performance is:
The extent to which an employee accepts the organization’s values and is willing to exert effort on behalf of the organization is most closely associated with which type of commitment?
Most current research supports the __________________ model of work-family conflict.