PSY 0461 Quiz 4 | San Francisco State University

PSY 0461 Quiz 4 | San Francisco State University

Question 1

The proposition that individuals within organizations should be more similar in shared personality than members of different organizations is known as the:

Select one:

 a. cultural alignment hypothesis

 b. normative-affiliation model

 c. homogeneity hypothesis

 d. person-organization fit model

Question 2

Research suggests that engaging in non-work creative activity during a weekend is an effective recovery experience that reduces stress. This activity is MOST effective for people who have jobs that require:

Select one:

 a. low levels of creativity

 b. high levels of creativity

 c. small amounts of multi-tasking

 d. large amounts of multi-tasking

Question 3

Which statement regarding the relationship between job satisfaction and job performance is TRUE?

Select one:

 a. There is no relationship between job satisfaction and job performance

 b. The relationship is stronger for task performance than it is for organizational citizenship

 c. The relationship is stronger for non-managerial positions than it is for managerial positions

 d. The relationship is stronger for organizational citizenship than it is for task performance

Question 4

David was hired as a chef's assistant but he is experiencing stress because he has to report to both the head chef and the line cook. David’s stress level can probably be explained by:

Select one:

 a. role conflict

 b. a lack of person-organization fit

 c. role ambiguity

 d. role overload

Question 5

A set of values and beliefs unique to a limited cross-section of the organization is known as a:

Select one:

 a. monoculture

 b. counterculture

 c. microculture

 d. subculture

Question 6

According to research, which combination of sources of stress at work is the MOST harmful?

Select one:

 a. Low demand and low control

 b. Low demand and high control

 c. High demand and high control

 d. High demand and low control

Question 7

A pleasurable, positive emotional state resulting from the appraisal of one’s job or job experiences is called:

Select one:

 a. job affect

 b. job satisfaction

 c. organizational commitment

 d. organizational citizenship

Question 8

An employee’s moral obligation to continue employment with an organization is most closely associated with which type of commitment?

Select one:

 a. Continuance

 b. Normative

 c. Affective

 d. Evaluative

Question 9

When a stressful situation is controllable, people are more likely to use:

Select one:

 a. reason-focused coping

 b. problem-focused coping

 c. control-focused coping

 d. emotion-focused coping

Question 10

The psychological and physical reaction to certain events or situations is called:

Select one:

 a. eustress

 b. stressors

 c. strain

 d. stress

Question 11

A system of shared beliefs and values that develops within an organization and guides the behavior of its members is termed:

Select one:

 a. organizational culture

 b. organizational climate

 c. job attitudes

 d. corporate vision

Question 12

Which is MOST closely associated with organizational climate?

Select one:

 a. organizational rules and regulations

 b. employee attitudes and perceptions

 c. employee norms and expectations

 d. organizational identity and values

Question 13

All of the following are examples of organizational change tools EXCEPT:

Select one:

 a. Action Research

 b. ADDIE Design Model

 c. ADKAR Model

 d. Process Reengineering

Question 14

The Attraction-Selection-Attrition model was proposed as theoretical explanation of organizational:

Select one:

 a. Culture

 b. Recruitment

 c. Leadership

 d. Attrition

Question 15

In the Person-Organization Fit model, what type of fit is represented by a person who possesses characteristics similar to other individuals in the organizational environment?

Select one:

 a. Supplementary

 b. Complimentary

 c. Enhancement

 d. Augmenting

Question 16

According to the __________________ model of work-family conflict, there is not very much overlap between work and family issues.

Select one:

 a. segmentation

 b. spillover

 c. compensation

 d. independence

Question 17

According to Conservation of Resources (COR) theory, resources that do not have intrinsic value, but aid in the acquisition of other resources are called:

Select one:

 a. Energies

 b. Personal Resources

 c. Conditions

 d. Objects

Question 18

In the theory of planned behavior, subjective norms are:

Select one:

 a. Beliefs regarding how easy or difficult it will be to perform a behavior

 b. Degree of positive or negative feelings toward a person, place, or thing

 c. Perceptions of the social pressures to perform or not perform behaviors

 d. Dispositions regarding the amount of control one has over a particular situation

Question 19

In the theory of planned behavior, which variable is directly linked to both intention to act and behavior?

Select one:

 a. Affect

 b. Attitude

 c. Subjective norm

 d. Perceived behavioral control

Question 20

Which job characteristic represents the extent to which the job allows the employee to perform a range of different tasks?

Select one:

 a. Task identity

 b. Task significance

 c. Autonomy

 d. Skill variety

Question 21

Burnout can best be described as:

Select one:

 a. resistance, apprehension, and low frustration tolerance

 b. exhaustion, depersonalization, and a low sense of accomplishment

 c. anger, hostility, and an exaggerated sense of urgency

 d. depression, anxiety, and a profound feeling of worthlessness

Question 22

According to the Society for Human Resource Management (SHRM), which alternative work schedule is MOST commonly offered by companies?

Select one:

 a. Compressed work week

 b. Balanced scheduling

 c. Job sharing

 d. Flextime

Question 23

Which job characteristic represents the extent to which an employee can point to some aspect of their work as being a result of their own efforts?

Select one:

 a. Task significance

 b. Skill variety

 c. Task identity

 d. Autonomy

Question 24

Jim’s organization gives him a new supervisor and a new job title. His responsibilities are not well defined, and he doesn’t know what the performance expectations are. This is a cause of stress known as role______________ .

Select one:

 a. uncertainty

 b. insecurity

 c. conflict

 d. ambiguity

Question 25

Leticia is experiencing work stress due to the long hours and heavy workload at her job. In order to cope with the stress, Leticia rationalizes by telling herself, “At least I am getting a lot of valuable experience. Leticia is engaged in:

Select one:

 a. reason-focused coping

 b. emotion-focused coping

 c. problem-focused coping

 d. control-focused coping

Question 26

Stress that is converted to positive energy is called:

Select one:

 a. Distress

 b. Strain

 c. Eustress

 d. Stressor

Question 27

An employee’s assessment of the costs associated with leaving the organization is most closely associated with which type of commitment?

Select one:

 a. Normative

 b. Affective

 c. Evaluative

 d. Continuance

Question 28

The relationship between stress and job performance is:

Select one:

 a. positive

 b. curvilinear

 c. negative

 d. logarithmic

Question 29

The extent to which an employee accepts the organization’s values and is willing to exert effort on behalf of the organization is most closely associated with which type of commitment?

Select one:

 a. Continuance

 b. Normative

 c. Evaluative

 d. Affective

Question 30

Most current research supports the __________________ model of work-family conflict.

Select one:

 a. spillover

 b. independence

 c. compensation

 d. segmentation


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