MGT 382 Week 3 Quiz | Mercer University

 MGT 382 Week 3 Quiz | Mercer University

Quiz Module 3, Chapters 7-10

Question 1

A firm's process strategy is its approach to transforming resources into goods and services.  

·         True  

·         False


Question 2

The assembly line is a classic example of a repetitive process. 

·         True 

·         False


Question 3

Three of the four types of processes are:  

·         manual, automated, and service.  

·         input, transformation, and output. 

·         modular, continuous, and technological. 

·         goods, services, and hybrids.  

·         process focus, repetitive focus, and product focus.


Question 4

Which of the following is TRUE regarding the concept of flexibility? 

·         None of these is true.  

·         It may be accomplished with digitally controlled equipment.  

·         It may involve modular or movable equipment. 

·         It is the ability to respond with little penalty in time, cost, or customer value. 

·         All of these are true.


Question 5

Value-stream mapping:  

·         extends time function mapping back to the supplier.  

·         is a variation of time-function mapping.

·         All of these are true. 

·         starts with the customer and works backwards. 

·         examines the supply chain to determine where value is added.



Question 6

What is a drawing of the movement of material, product, or people? 

·         process map  

·         service blueprint  

·         process chart  

·         vision system   

·         flowchart


Question 7

Location decisions are based on many things, including costs, revenues, incentives, attitudes, intangibles, and ethical considerations. 

·         True 

·         False


Question 8

Which of the following workers is the most productive?  

·         $50 wages, 10 parts produced  

·         $100 wages, 21 parts produced  

·         $30 wages, 5 parts produced 

·         $10 wages, 1 part produced  

·         $500 wages, 110 parts produced


Question 9

Traffic counts and purchasing power analysis of drawing area are techniques associated with: 

·         the transportation model.    

·         a retail or professional service location decision.  

·         locational cost-volume analysis.  

·         a manufacturing location decision.

·         the factor-rating method.



Question 10

A good layout requires determining:  

·         all of these  

·         capacity and space requirements.  

·         environment and aesthetics. 

·         cost of moving between various work areas.  

·         material handling equipment.


Question 11

One guideline for a retail layout is to locate high-draw items in the center of the store.  

·         True  

·         False



Question 12

Retail layouts are based on the notion that:  

·         sales and profitability vary directly with customer exposure to products.  

·         storage costs should be minimized. 

·         space used should be minimized. 

·         average customer visit duration should be maximized.  

·         handling costs should be minimized.


Question 13

Which of the following reduces product handling, inventory, and facility costs, but requires both (1) tight scheduling and (2) accurate inbound product information? 

·         customizing 

·         ASRS 

·         random stocking  

·         cross-docking 

·         phantom-docking



Question 14

Which one of the following is NOT common to repetitive and product-oriented layouts?  

·         low unit costs 

·         standardized products  

·         a high rate of output 

·         ability to adjust to changes in demand  

·         specialized equipment



Question 15

The objective of a human resource strategy is to:  

·         produce the demand forecast at the lowest possible labor cost.  

·         match employment levels with demand. 

·         achieve a reasonable quality of work life at low cost.  

·         manage labor and design jobs so people are effectively and efficiently utilized.  

·         hire the most diversified workforce possible.


Question 16

One of the elements of ergonomics is: 

·         assembly line balancing.  

·         analyzing human motions and efforts.  

·         the establishment of time standards. 

·         the cost justification of technology. 

·         allocating work time based on economic studies.


Question 17

Which of the following is NOT analyzed using methods techniques?  

·         movement of material  

·         movement of capital 

·         crew activity 

·         body movement

·         movement of individuals


Question 18

One use of labor standards is to determine what constitutes a fair day's work.  

·         True  

·         False


Question 19

Ethical work environment decisions by managers may be guided by which of the following?

·         all of these  

·         employees  

·         state agencies  

·         OSHA  

·         trade associations



Question 20

If a student in MGT 382 diligently reviews the textbook, powerpoint presentations, and especially the quizzes, said student will likely do well on the midterm exam. 

·         True  

·         False

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