MGMT 330 Week 1 Discussion 2

MGMT 330  Week 1 Discussion 2 | Devry University

Week 1: Live Lesson Activity - Listening Process

Note: You will not have to complete this activity if you attend the Weekly Live Lesson. 

Be sure to refer to the weekly reading, introduction, and lesson pages for additional information when responding to these discussion activities.

By Sunday of Week 1, answer the following: 

During Week 1, let us examine the listening process.

·         What are the main activities that make up the listening process?

·         How does content listening differ from critical listening and empathic listening?

·         What are the six major categories of nonverbal communication?

Bovée, C. L., & Thill, J. V. (2018). Test Your Knowledge Ch. 2 (p. 64). Business Communication Today (14th ed.). Boston, MA: Pearson.