MGMT 303 Week 7 Discussion | Devry University
- Devry University / MGMT 303
- 04 Jul 2022
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MGMT 303 Week 7 Discussion | Devry University
Week 7 Discussion:
Interpersonal Communication and TQM
Welcome to this week’s Discussions.
Using either Chrome or Firefox as your
browser, complete one of the two self-assessments.
In order to earn full credit, you are
responsible for three posts. By Wednesday, you should respond to one of
the self-assessment topics. The second two posts (4-5 sentences each) are
responses to your colleagues' original posts.
Self-Assessment Topic 1: Assessing Your
Listening Style
1.
Is your listening
style detached, passive, or involved? Based on your survey scores, what can you
do to become more of an involved listener? Be specific.
2.
Think of two ways you
can practice better listening in your teams at work or school. Be specific.
3.
What can you say or do
during an interview to display your listening skills?
Self-Assessment Topic 2: To What Extent Is
Your Organization Committed to Total Quality Management?
This self-assessment is designed to gauge the extent to which
the organization you have in mind is committed to total quality management
(TQM).
1.
Which of the five
dimensions is most and least important to the organization? Are you surprised
by this conclusion? Explain.
2.
Based on the three
lowest-rated items in the survey, what advice would you give to senior leaders
in the company?
3.
Considering all of the
questions in the survey, which three do you think are most important in terms
of fostering TQM in a company? Why?