Creating a learning environment
Continuous learning
·
Which of the following
requires employees to understand the entire work system and expects them to
acquire new skills to be applied on the job?
Creating a learning
environment
·
Which of the following
stages in the training design process involves identifying training outcomes as
well as administering and coordinating programs?
Improving customer
service
·
Which of the following
strategic initiatives ensures that employees understand their roles and
decision-making authority?
Awareness of training
needs
·
Which of the following
factors relates to knowledge of skill strengths and weaknesses?
Webcasting involves
instructions provided online through live broadcasts.
·
Which of the following
is true about presentation methods used in training?
Role-playing
·
Which of the following
components is used in a typical behavior modeling session?
Trainees can answer
questions and choose responses in standalone CBT.
·
Which of the following
is true of e-learning and computer-based training (CBT)?
directly translating
an instructor-led, face-to-face training program online.
·
Repurposing refers to:
action learning
·
In _____, teams or
work groups get an actual business problem, work on solving it and commit to an
action plan, and are accountable for carrying out the plan.
Blended learning can
be an effective training method for geographically dispersed trainees.
·
Which of the following
is true of the learning outcomes of different training methods?
Cognitive
·
Safety rules and
electrical principles are measured using _____ outcomes.
Affective
·
_____ outcomes can be
used to evaluate satisfaction with training.
subtracting training
costs from benefits.
·
While determining the
return on investment of a training process, the company's total savings is calculated
by:
employee support
·
Celebrating cultural
traditions and festivals is a part of the _____ component in an effective
diversity program.