Management Help

An administrative assistant is typically a good performer, but lately her work has been slipping. She has been making careless mistakes, which is unusual for her (e.g., typos on reports, forgetting to order refreshments for regularly held meetings, handing out incomplete packets to the department's new hires). 

(a) Outline some coaching fundamentals that you would share with this administrative assistant.

(b) Devise a detailed plan indicating how you would proceed to help the administrative assistant to improve.

(c) Design a development plan to improve.

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