The concept of _____ requires an employer not only to produce persuasive evidence of an employee- liability or negligence, but also to provide the employee a fair hearing and to impose a penalty appropriate to the proven offense. 

•	2
A(n) _____ is a neutral facilitator between employees and managers who assists in resolving workplace disputes. 

•	3
One distinctive feature of the U.S. system compared with other countries is

•	4
In a unionized firm, the _____ clause of the collective bargaining agreement typically retains for management the authority to impose reasonable rules for workplace conduct and to discipline employees for just cause. 

•	5
A bona fide occupational qualification allows

•	6
The Civil Rights Act of 1871

•	7
In U.S. industrial relations, union organization is

•	8
While mediation assists the parties to reach their own settlement, _____ hears the positions of both and decides on binding settlement terms.

•	9
The right of employees to strike in support of their bargaining demands is protected by

•	10
According to _____, an employee may not be fired because he or she refuses to commit an illegal act, such as perjury or price fixing. 

•	11
_____ refers to an employment relationship between an employer and an employee, under which either party can terminate the relationship without notice for any reason not prohibited by law.

•	12
A worker being fired for actions ranging from filing a workers’ compensation claim to reporting safety violations to government agencies is called

•	13
The role of government in the U.S. industrial relations system is: 

•	14
Title VII is most relevant to the employment context because it _____ on the basis of race, color, religion, sex, or national origin in all aspects of employment.

•	15
Mediation is most successful when

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