The Get Well Health Care Company directors noticed a significant drop in the companies customer service ratings. It was determined that an Agile Lean approach to improving the methods for receiving, processing, and resolving customer questions and complaints was needed. The CEO of the company is anxious to get the effort underway. You have been appointed to lead this effort. You are told by the CEO when she appoints you that the employees of ...
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08 Oct 2019
Expiry Date: 09 Oct 2019