Controlling Process Assignment

Controlling Process Assignment 
This week's assignment consists of watching a scenario about Sandwich Blitz, Inc and reading the textbook section on Bureaucratic Control Systems in the Bateman and Snell text. 
Lei noticed what appeared to be a discrepancy in the time sheet of one of the customer associates. When she asked the location manager about this, she learned that the team supervisor had allowed the associate to report hours not actually worked in this pay period, thus receiving pay for time not yet earned. Lei did not like this practice and immediately viewed this as a control issue. After checking the employee handbook which had been in effect since she and Dalman were actively managing the single location, she discovered that this practice was not covered. She also realized that many of the duties that employees were expected to do and were in fact, evaluated on were also not clearly addressed. 
After reading the scenario above and the textbook section on Bureaucratic Control Systems, respond to the following question: 
Question: How can Lei apply the four step control process outlined in the text to address the problem of misreporting hours? 
Write your assessment in paragraph form, using Microsoft Word. Your document should be at least one full double-spaced page (full page) in length, using size 12-point Times New Roman type font. This should be free of spelling and punctuation errors. 
Submission Instructions: