OL 211 Week 4 Quiz

OL 211 Week 4  Quiz | Assignment Help | southern-new-hampshire-university

Question 1

Developmental purposes for performance appraisal include evaluating training programs and determining promotion candidates.

Question options:

o   True

o   False

Question 2                

What is the first step in the management by objectives (MBO) process?

Question options:

o   Develop organization goals and metrics

o   Develop department goals and metrics

o   Review performance

o   Add new inputs

Question 3                

The Balanced Scorecard approach integrates four categories: financial, customer, process, and learning measures.

Question options:

o   True

o   False

Question 4                

If a performance standard is found to be stable or consistent over time, it is said to be:

Question options:

o   reliable

o   relevant

o   free from contamination

o   valid

Question 5                

A problem with performance appraisal is that it:

Question options:

o   tends to be objective and consistent

o   identifies weaknesses of employees as well as strengths

o   tends to focus on short-term objectives rather than long-term learning

o   tends to be a bottom-up process