Experiential Training Program

Chapter 7 L.S

 

experiential training program

A work-study training method that teaches job skills through on-th-job and classroom training is known as a(n)

 

Apprenticeship

 

Which of the following characteristics apply to an experiential training program?

 

·         The program relates to a specific business problem
2) Trainees should feel outside of their comfort zone.

 

Which type of training program has participants learn concepts and then apply them by simulating behaviors associated with the concept and connecting it with real-life situations?

 

·         Experiential program

 

The process of systematically developing training to meet specific needs is called

 

·         Instructional Design

 

What things must be in place for an employee to experience success in transfer of training?

 

·         Social support, technical support and self management

 

Training designed to prepare employees to perform their jobs effectively, learn about their organization, and est. work relationships is called

 

·         orientation

 

During the training session, Cheryl stood in front of the 7 employees and lectured about the new software. what type of training method does this demonstrate

 

·         Classroom instruction

 

What is an on-the-job learning sponsored by an educational institution as a component of an academic program

 

·         internship

 

 

What are the two components that make up readiness for training?

 

·         Positive work environment and employee characteristics

 

 

Coordination training would be used when training

 

·         a team in how to share info. and decisions to obtain the best team performance.

 

Which of the following is part of an organization analysis

 

1)    Reviewing the organization's strategies
2) Identifying the resources available for training
3) Determining management's support for training activities

 

Which of the following is not an effective characteristic of training

·         Course objectives that are generic in nature

 

According to recent research, which is the least popular training method

 

·         Training via mobile device

 

Which one is the most popular

·         Classroom training

 

Which of the following training methods are outlined in the text as those which best encourage learning?

1)    provide memory cues
2) use attention-getting messages
3) limit the content

 

Training employees so they are able to understand and practice each other's skills and can step in and do another person's job is termed

·         Cross-Training

 

The process of determining individual's needs and readiness for training is called

·         person analysis

 

To select a training service, organizations typically send several vendors a ....

·         Request for proposal

 

What are some of the ways a human resource pro can simplify material to enhance readability?

 

1) Use concrete words
2) Use short sentences

A community of ________ consists of a group of employees who work together, learn from each other, and develop a common understanding of how to get work accomplished.

 

·         Practice

 

Training methods fall broadly into 3 categories:

 

·         Presentation, hands-on, and group-building

 

After the company insalled a new phone system, Robert asked employees to complete a questionnaire. The responses provided Robert w/insight as to which areas of the new system employees needed more info. This example demonstrates the idea of....

 

·         Task analysis

Why are training simulators so expensive to develop?

 

·         Because they must have elements identical to those found in the work environment

 

Which of the following is not considered a positive training outcome

 

·         limited return on the company's training investment

Diversity training programs generally emphasize attitude awareness of

 

·         Change in employee behaviours

 

A _________ system is a computer application that automates the administration, development, and delivery of training programs

 

·         Learning Management

True or False: In action learning, teams work within a simulation of a work environment.

 

·         False

 

Training that is conducted via the internet or an organizations intranet is called...

 

·         E-Learning

 

The low cost to deliver computer-based training provides companies with

 

·         Flexibility in scheduling training sessions

·          

Challenging, structured outdoor activities like rock climbing would be used in experiential training programs called....

 

·         Adventure Learning

computer depictions of a trainee which he or she manipulates when doing online role-play simulations are called...

 

·         Avatars

 

It has been shown that one of the most effective ways to teach interpersonal skills is through the use of...

 

·         behavior modelling

 

which of the following terms refers to a detailed description of a situation that trainees study and discuss?

 

·         Case Study

 

When considering the work environment, which of the following terms refers to the way an organization's people encourage training?

 

·         Social support

 

Employees learn more from training programs when....

 

·         they are highly motivated to learn

 

which of the following is an advantage of using audiovisual training

 

·         Trainees often have some control over the presentation

 

When the printing press stopped working, manny found detailed instructions on how to fix the line of the computer application his company had created. This application is an example of an electronic....

 

·         Performance support system

 

Which of the following conditions might lead an organization to conduct a needs assessment?

 

·         Employees lack basic skills

 

Training _______ refers to the person(s) responsible for coordinating the overall training program when employees are sent outside of the office to train

 

·         Adminstrative

 

Which of the following characterizes electronic performance support systems?

They provide expert advice when a problem occurs on the job

Russell claims that an apprenticeship prepares one better for a job than an internship. Which of the following, if true, strengthens Russell's claim?

 

·         Unlike interns who mostly file paperwork, apprentices have hands-on experience during training.

 

Faulkner and White Company, a firm that builds enterprise resource planning products for customers, wants to implement training programs for its employees as an HR initiative. Senior management proposes the use of an instructional design process. Which of the following should ideally be Faulkner and White's next step?

 

·         Organization Analysis

 

Thomas heads a waste management firm. Recently, his firm was under scrutiny from environmental organizations. To counter any possible negative claims by these organizations against his company, Thomas assigned five of his junior managers to study the issue and propose plans or initiatives that could make the company look more environmental friendly. He also instructed senior managers to mentor their subordinates as they devised new ideas. Which of the following form of team training was applied by Thomas?

 

·         Action learning

 

Meryl argues that the situational constraints associated with training in an organization are independent of and do not impact social support. On the other hand, Miguel argues that situational constraints have a significant influence on social support. In the context of readiness for training, whose argument is correct and why

Miguel's argument is correct because an organization can encourage training only when it has the means to provide training.

Which of the following questions can be answered by performing a person analysis?

Are employees ready for training?

 

·         Identify the application of hands-on methods in training.

·         Used to teach specific skills

 

According to Trevor, when faced with a choice between instructor-led classroom training and computer-based training, an organization must always choose computer-based training. Which of the following, if true, weakens Trevor's claim?

Unlike computer-based training, classroom training involves more interaction and therefore provides a better possibility that trainees will retain the information gained.

Brown Industries, a consumer electronics manufacturer, has six-week on-the-job training programs for employees who move laterally between departments. The aim of the training programs is to educate employees about their new job roles and departments. Brown Industries uses instructional design programs aided by a learning management system to train its employees. Which of the following accurately describes the learning management system utilized at the company?

 

·         Crimson, an application that automates the process of administering and delivering training to Max and Brown's employees

 

Identify the correct statement regarding case studies.

 

·         Cases encourage trainees by giving them practice in weighing and acting on uncertain outcomes after evaluating a case.

 

Filler Mayo Inc. recognizes the need for providing on-the-job training to employees because whose technical skills are lacking. The company's HR department is tasked with coordinating the entire training process. This function of the HR department at Filler Mayo is called _____.

 

·         training administration

 

The HR department at Trevor Communications oversees the recruitment and training of employees at the firm. As the firm grows and recruits more employees, overseeing individual training programs has been come too much for HR staff to handle. Which of the following applications should the HR department use to help with employee training?

 

·         A learning management system

 

Phonyton Inc. decides to implement a specialized training program for 200 employees on using a new software application to handle their daily tasks. Philip, the training administrator, decides to hire an external consultant to conduct the training program. However, Larry, the sales manager, believes that hiring an external consultant will add to the mounting costs incurred on implementing the new software. He believes that employees should learn the application using the support documents provided with the software. Which of the following arguments should Philip use to persuade Larry that the decision to hire an external consultant is the best option?

 

·         The money spent in implementing the software application will be wasted if the employees do not receive proper training on how to use the application.

·         Identify a guideline that will help increase readability of training materials

 

·         Add checklists and illustrations to clarify the text

 

Which of the following is an example of an experiential training method?

 

·         Jeffery and his colleagues take part in a rafting course sponsored by their company.