OPS 574 Week 3 Assignment | University of Phoenix
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- 27 Dec 2021
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OPS 574 Week 3 Assignment | University of Phoenix
Assignment Content
1. The purpose of this
assignment is to align proper service system applications to certain
industries. You will also analyze and evaluate a company’s customer service
strengths and challenges.
Select a company you are familiar with, such as your own employer or a
public company that you know you can find customer service data on.
Identify the type(s) of service system used in the company or a
certain part of the company.
Create an 8- to 10-slide PowerPoint presentation, including detailed
speaker notes, that outlines and highlights the system strengths and
weaknesses. Include an analysis of industry comparisons if available.
Choose a service system from this assignment that you will implement
in the Supply Chain Template assignment in Week 6.
Cite references to support your assignment.
Format your citations according to APA guidelines.
Submit your assignment.
Resources
o Microsoft®
PowerPoint
o Center for Writing Excellence
o Reference and Citation Generator
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