PSY 302 Week 5 Quiz | Assignment Help | Ashford University
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- 05 Nov 2019
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PSY 302 Week 5 Quiz | Assignment Help | Ashford University
Question 1
Which of the following
is NOT true of team decision making?
o
It accelerates the decision-making
process.
o
It leads to higher quality decisions.
o
It leads to more alternatives.
o
It promotes a sense of ownership of the
decision.
Question 2
Vaughn’s team enjoys a
common understanding of team processes, tasks roles, and how the team’s work
will be done. What does Vaughn’s team possess, specifically?
o
synergy
o
a shared mental model
o
collective efficacy
o
information sharing
Question 3
How many times on
average are members of Generation X likely to change jobs during their first 10
years out of college?
o
None—they graduated during the Great Recession
and had a difficult time finding a job at all.
o
None—they tend to favor stable
employment and stick with one employer for the entirety of their career.
o
Twice—they are willing to switch jobs to
seek a better opportunity or more favorable work conditions.
o
Four times—they have low job commitment
and do not hesitate to leave a company they think is not a good ethical fit.
Question 4
What kind of diversity
has been shown to improve a team’s effectiveness?
o
demographic
o
task-related
o
value
o
cultural
Question 5
Which kinds of cultures
are most likely to easily or successfully implement teams?
o
collectivist and doing oriented
o
high power distance and deterministic
o
collectivist and deterministic
o
doing oriented and high power distance
Question 6
Bill is part of a team
whose members are just starting to develop cohesion and commitment. They are
figuring out which behaviors are acceptable (and unacceptable) to their
teammates and are establishing their roles and relationships. Which of the five
stages of team development is Bill’s team most likely experiencing?
o
performing
o
forming
o
norming
o
storming
Question 7
What are the two main
approaches to managing the costs of health care in the workplace?
o
reducing employer contributions and
enhancing employees’ health
o
eliminating employer contributions and
enhancing employees’ health
o
reducing employer contributions and
encouraging free market health care options
o
encouraging free market health care
options and enhancing employees’ health
Question 8
Who perpetrates most
cases of violent workplace fatalities?
o
strangers
o
disgruntled employees
o
repeat customers
o
vendors
Question 9
At a tech company
called Sonica, Team Product Development is hindered by one member who has very
poor organizational skills. The team is constantly dragged down by this member
and cannot progress past a certain point. Which of the following terms best
describes this scenario?
o
maximum emergence
o
minimum emergence
o
average emergence
o
dispersion emergence
Question 10
Why are traditionalists
particularly likely to value hard work and regard work as a privilege?
o
Because they grew up during the Great
Recession.
o
Because they grew up during the Great
Depression.
o
Because they endured many years of
school, including college.
o
Because they benefited from numerous
public assistance programs.
Question 11
Tim constantly feels
like his job puts more responsibilities on him than he can reasonably manage,
and he doesn’t know how to approach some projects at all. Which cause of
workplace dissatisfaction and stress is Tim experiencing?
o
role conflict
o
role ambiguity
o
workload incompatibility
o
job insecurity
Question 12
What four health
conditions account for 75% of all health care costs?
o
hypertension, cancer, diabetes, and
carpel tunnel syndrome
o
cardiovascular disease, cancer,
diabetes, and obesity
o
cardiovascular disease, asthma,
depression, and multiple sclerosis
o
depression, cancer, Parkinson’s disease,
and obesity
Question 13
How might a team best
reduce free riding and social loafing?
o
by making each member of the team
accountable to an identifiable segment of the work effort
o
by reducing the amount of work for which
a free riding/social loafing team member is responsible
o
by avoiding placing free riding/social
loafing coworkers on teams
o
by offering a free riding/social loafing
team member financial incentives and rewards to do better
Question 14
Eric’s attitude toward
his job largely stems from the fact that he believes it pays well. Which
employee attitude component is Eric demonstrating?
o
cognitive
o
affective
o
psychological
o
behavioral
Question 15
Which stage of team
development ends with the team establishing a clear hierarchy and basic
assignment of roles?
o
forming
o
storming
o
adjourning
o
performing
Question 16
Laurie is a naturally
happy person. Even when she experiences a setback or life gets her down, within
a few hours she reverts back to her naturally happy self. Which of the
following terms best describes what Laurie is experiencing?
o
hedonic treadmill
o
affective commitment
o
appreciative inquiry
o
crossover effect
Question 17
Which element of
employee engagement describes the sensation of being so engrossed in your work
that you lose track of time?
o
eustress
o
vigor
o
absorption
o
dedication
Question 18
Lisa, a team leader,
wants her team to avoid groupthink as it undertakes its projects. Given this,
Lisa should do all of the following EXCEPT __________.
o
encourage team members to refrain from
dissent and criticism
o
wait for all members to participate
before stating her opinion
o
create a separate team with a different
leader to tackle the same problem
o
appoint someone to play devil’s advocate
Question 19
Ariel hates being a
corporate lawyer and would quit tomorrow if she could. However, keeping her job
at the firm is the only way she can afford to support her aging parents, pay
her mortgage, and put her three children through college. Which type of
organizational commitment is Ariel demonstrating?
o
cognitive
o
continuance
o
affective
o
normative
Question 20
Which of the following
terms describes the level of enthusiasm a person feels for his or her job?
o
employee engagement
o
job satisfaction
o
person–organization fit
o
organizational commitment
Question 21
Which job do the authors
use to exemplify how requiring workers to act as a team can add an unnecessary
layer of coordination and be impractical and time consuming?
o
a sales representative for a tech
company
o
a specialist in a laboratory
o
a nurse in a surgical unit
o
a driver for a transportation company
Question 22
During a meeting, team
members become shy and cognitively blocked. They are hesitant to share
controversial or unusual ideas, lest they be judged by their colleagues and
lose their train of thought. These are all problems that are likely to occur
during
__________.
o
brainstorming
o
risky shift
o
group polarization
o
the nominal group technique
Question 23
Which step of Kurt
Lewin’s organizational change model sustains a change but may also cause
resistance to future changes?
o
refreezing
o
unfreezing
o
change
o
freezing
Question 24
Assuming that all
members possess the right KSAOs required to solve the problem at hand, how many
people should be on a team to achieve maximum effectiveness?
o
1–3
o
4–7
o
5–9
o
10–14
Question 25
Which of the following
measures do the authors say companies have taken to help working parents
improve their work–life balance?
o
offering vouchers for day care
facilities
o
subsidizing employees’ day care costs
o
providing on-site day care facilities
o
paying bonuses to employees with
children under age 5
Question 26
__________ are most
likely to use virtual teams, while __________ are least likely.
o
Multinational organizations; U.S.-based
organizations
o
Multinational organizations; government
agencies
o
Government agencies; multinational
organizations
o
Government agencies; U.S.-based
organizations
Which is most likely to
be FALSE about project teams?
o
They are relatively small.
o
They have vague goals.
o
They are temporary.
o
They are led by a project manager.
Question 28
What did a
meta-analytical study by happiness expert Sonja Lyubomirsky and her colleagues
find about the relationship between positivity, happiness, and success?
o
Happiness causes positivity.
o
Positivity causes happiness.
o
Positivity causes success.
o
Success causes positivity.
Question 29
Which of the following
jobs did a survey of 27,000 U.S. workers reveal to be one of the most
inherently satisfying?
o
laborer
o
assembly-line worker
o
cashier
o
power plant engineer
Question 30
After discussing what
to do about an ongoing budgeting problem, Barbara’s team decides on a course of
action that is more conservative than what was advocated by individual team members.
What is the name of this phenomenon?
o
risky shift
o
cautious shift
o
production blocking
o
groupthink
Question 31
Which of the following
statements best captures current trends regarding organizational change in
fast-paced and hard-to-predict climates?
o
Organizations are choosing to become
more human-capital-centric than structure-centric.
o
Organizations are choosing to become
more structure-centric than human-capital-centric.
o
Organizations are choosing to become
more technology-centric than structure-centric.
o
Organizations are choosing to become
more technology-centric than human-capital-centric.
Which type of team is
the most common and traditional?
o
self-managed
o
manager-led
o
cross-functional
o
project
Question 33
Which of the following
best expresses the relationship between cohesion and team effectiveness?
o
Cohesion is associated with lower
productivity in both positive and negative environments.
o
Cohesion is associated with higher
productivity in both positive and negative environments.
o
Cohesion is associated with higher
productivity in negative environments but with lower productivity in positive
environments.
o
Cohesion is associated with higher
productivity in positive environments but with lower productivity in negative
environments.
Question 34
Which type of
organizational commitment is most positively related to organizational
outcomes?
o
cognitive
o
affective
o
continuance
o
normative
Question 35
The presence of what
main quality distinguishes work teams from work groups?
o
goal attainment
o
diversity
o
interdependence
o
communication
Question 36
Which of the following
best exemplifies organizational citizen behavior?
o
When not at work, Joanne likes to
volunteer with several political organizations.
o
Joanne goes out of her way to talk
positively about her company and proactively help her team members.
o
Joanne gets paid enough money that she
is able to handsomely donate to several charities of her choice.
o
Joanne thinks her company is lagging in
its corporate social responsibility initiatives, so she volunteers to start an
in-house program.
Question 37
Four characteristics
have been found to have the greatest influence on team performance. Which of
the following is NOT one of them?
o
team members’ personality
o
team members’ cognitive ability
o
a team’s diversity
o
a team’s location
Question 38
Approximately what
percentage of U.S. companies use teams?
o
less than 20 percent
o
about 40 percent
o
about 60 percent
o
more than 80 percent
Question 39
Team DreamIt is
composed of members who all have very high cognitive ability. They are tasked
with designing a new system for filing invoices, which is a fairly simple and
straightforward project. How is Team DreamIt likely to respond to the work?
o
Team members are likely to argue over
the proposed solutions and be unable to complete the project.
o
Team members are likely to get bored and
lose interest in the project.
o
Team members are likely to complete the
project faster and with more ingenuity than a team of lower cognitive ability.
o
Team members are likely to remain
focused on the project, even though they are not intellectually stimulated by
it.
Question 40
Which of the following
expresses the correct order of the five stages of team development?
o
norming à forming à storming à
performing à adjourning
o
storming à adjourning à norming à
forming à performing
o
adjourning à norming à storming à
performing à forming
o
forming à storming à norming à
performing à adjourning
Question 41
Jayden’s work group
adheres to a structured decision-making process in which team members generate
ideas on their own and then bring what they came up with to the group for
evaluation. What is the name of the process that Jayden’s group uses?
o
brainstorming
o
shared mental model
o
nominal group technique
o
collective efficacy
Question 42
Which of the following
Big Five personality variables shows the strongest relationship to team
performance?
o
conscientiousness and openness to
experience
o
agreeableness and emotional stability
o
emotional stability and
conscientiousness
o
extraversion and agreeableness
Question 43
Approximately how many
workers died on the job in 2015?
o
almost 1,000, or about 3 a day
o
almost 2,500, or about 7 a day
o
almost 5,000, or about 13 a day
o
almost 10,000, or about 27 a day
Question 44
Gemstone Core Works
operates in mining, a hazardous industry. Company managers tend to be unaware
of official policies and procedures, and employees are not trained on adequate
safety practices. Which of the following best describes Gemstone Core Works?
o
It has a lot of role ambiguity and as
such will experience a lot of inevitable accidents.
o
It is a human-capital-centric
organization and as such will experience a lot of expensive accidents.
o
It has a poor climate of safety and as
such will experience a lot of avoidable accidents.
o
It operates in a dangerous industry and
as such will experience a lot of unavoidable accidents.
Which of the following
can be a drawback of a cross-functional team?
o
It can take a long time for the group to
coalesce into a fully functioning team.
o
Members are more likely to make
inappropriate comments to each other because of their relative anonymity.
o
It is common for members to experience
reduced autonomy and low levels of empowerment.
o
Members tend to blame, remove, or
replace other members they perceive to be low performers.
Question 46
Given recent research
on success in and beyond the workplace, what should companies do to improve
employees’ well-being?
o
Teach employees to more positively
interpret their circumstances.
o
Offer employees more vacation time and
paid sick leave.
o
Increase employee salaries to the top of
what is competitive for the industry.
o
Subsidize a larger portion of employees’
health care premiums and make sure they use their benefits.
Which U.S. company do
the authors applaud for keeping its health care costs stable as costs have
risen for other companies?
o
Kaiser Family Foundation
o
Arthur Andersen
o
Safeway
o
Apple
Question 48
__________ describe(s)
the cooperative, coevolutionary search for the best in people, their
organizations, and the world around them.
o
Virtuous spirals
o
Appreciative inquiry
o
The human-capital-centric approach
o
The built-to-change approach
Question 49
Cautious shift and
risky shift are both facets of __________.
o
synergy
o
production blocking
o
groupthink
o
group polarization
Question 50
Shauna has a low level
of tolerance for ambiguity. Given this, which of the following is most likely
TRUE about Shauna?
o
Shauna tends to find working on teams
frustrating and unfulfilling and thus avoids them.
o
Shauna tends to find working on teams
satisfying and fulfilling and thus seeks them out.
o
Shauna tends to be the source of much of
her team’s conflict and is thus disliked by her team members.
o
Shauna tends to be the source of much of
her team’s camaraderie and is thus a highly prized team member.
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